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TRAINING
Training is the basis of good performance. The MAA
recommends as much professional training and ongoing continuing education as possible,
from a variety of sources. The MAA provides a number of great courses as a benefit to
both our members, and those individuals outside the membership who wish to upgrade their
knowledge base and skill level. For information about the courses we offer, visit our Calendar of Events, which
contain links to Course Descriptions,
and the Course Registration Application. You should also take a
look at the information regarding the MAA’s Certification and CEUs that we offer if
you are considering any of the training or certification courses; and, if you are already
a MAA-certified professional, the section concerning Recertification
and Renewal along with the Certification Renewal Application.
It is important that the membership remember that each individual is responsible for
submitting to the MAA’s offices their required CEUs annually in order to maintain
membership. You will find on this site the forms for submitting Annual Continuing Education Verification, and
the Request for Public
Speaking Engagement.
Members should call our offices for any questions they may have concerning speaking
engagements and the requirements. All training courses offered by the MAA are open to
individuals from any other state as National Mold Assessment Association courses until
their State Chapters have been founded; their course certifications will be passed to the
individual State Chapter for renewals or recertification information at the time the
individual’s certification renewal is due.
MEMBER DISCIPLINES
Certified Mold Inspector (CMI)
This professional performs basic mold inspections on
residential and commercial properties, consisting of a visual inspection of all accessible
areas and submitting a comprehensive report of findings during that inspection to the
client, and may suggest, in writing, any further need for follow-up research.
Certified Mold
Investigator (CMIV)
This professional performs those functions of the CMI,
but added to this specialist’s functions are those of environmental sampling and
testing, hands-on investigation services, including submitting test samples to a
laboratory, basic analysis of laboratory reports, writing and submitting a written report
to the client, which may include a suggestion for a Certified Mold Hygienist, clearance
sampling and testing, and writing/providing clearance or denial letters.
Certified Mold
Remediator (CMR)
These professionals perform mold remediation services.
Remediation services are the REMOVAL of hazardous materials, in this case, hazardous or
toxic molds. The CMR is certified for hazardous materials handling (HAZMAT) and is
licensed for pesticide application as it applies to biocides and fungicides. The CMR is
not, however, an individual certified for restoration services, who are credentialed
through other agencies.
Certified Mold
Hygienist (CMH)
This professional is skilled in all of the above
functions, adding to it a broad range of environmental knowledge and skills. The CMH
trains clients in mold awareness and prevention. The CMH must also have advanced skills in
writing remediation and clearance testing protocols and ensuring that those protocols are
followed, as well as ensuring proper amounts and types of testing are performed. The CMH
has a very high level of knowledge and experience with structures.
Masters
Certificates
MAA offers this designation to those professionals who
have demonstrated a high quality of excellence within their past and combined designation
fields. MAA offers seven of these highly specialized category designations for those who
desire to achieve their Masters certification:
Visual Control
Inspector (VCI)
The VCI provides a higher level of visual
mold inspection services, and sometimes functions in a supervisory capacity when more than
one CMI is necessary for larger structures. The individual must first have achieved the
CMI designation through the MAA and have worked within this discipline at least 6 months
before applying for and being accepted into the VCI course, which is pass-fail with no
errors accepted.
Control Assessment
Investigator (CAI)
The CAI provides a higher
level of mold assessment and investigation services whose function uses more techniques
and methods to pinpoint less obvious areas of possible contamination, and sometimes
functions in a supervisory capacity when more than one CMIV is necessary for larger
structures. The individual must first have achieved the CMIV designation through the MAA
and have worked within this discipline at least 6 months before applying for and being
accepted into the CAI course, which is pass-fail with no errors accepted.
Control and Clearance
Testing Investigator (CCTI)
The CCTI provides a higher
level of mold investigation services whose function uses more advanced control strategies
during a mold clearance test investigation, and sometimes functions in a supervisory
capacity when more than one CMIV is necessary for larger structures. The individual must
first have achieved the CMIV designation through the MAA and have worked within this
discipline at least 1 year before applying for and being accepted into the CCTI course,
which is pass-fail with no errors accepted.
Defect Correction
Contractor (DCC)
The DCC provides a higher
level of mold remediation services whose function uses more advanced removal techniques
for specialty structures or in cases where extreme care is required and includes
preparation for repair and restorative services to follow. This specialist sometimes
functions in a supervisory capacity when more than one CMR is necessary for larger
structures. The individual must first have achieved the CMR designation through the MAA
and have worked within this discipline at least 9 months before applying for and being
accepted into the DCC course, which is pass-fail with no errors accepted.
Residential Hygienist (RH)
The RH provides mold
hygiene services specifically designed for residential structures. This specialist has
completed specialized training on indoor environments with respect to common residential
elements and is highly trained in client teaching. This individual may also function in a
supervisory capacity to other mold professionals or act as consultant for a CMH. The
individual must have first reached the CMH designation through the MAA and have worked
within this discipline at least 6 months before applying for and being accepted into the
RH course, which is pass-fail with no errors accepted.
Commercial Hygienist (CH)
The CH provides mold
hygiene services specifically designed for commercial structures. This specialist has
completed specialized training on indoor environments with respect to common commercial
elements and is highly trained in employer/employee teaching. This individual may also
function in a supervisory capacity to other mold professionals or as a consultant to a
CMH. The individual must have first reached the CMH designation through the MAA and have
worked within this discipline at least 1 year before applying for and being accepted into
the CH course, which is pass-fail with no errors accepted.
Environmental Hygienist
(EH)
The EH provides mold
hygiene services specifically designed for indoor environments of all types and has
received specialized training in how outdoor environments affect and relate to indoor
environments, and is highly trained in teaching/training. This individual may also
function in a supervisory capacity to other mold professionals, and a consulting capacity
for CMHs. The individual must have first reached the CMH designation through the MAA, as
well as taken either the RH or CH Master certificate training, and must have worked within
this discipline for at least 18 months before applying for and being accepted into the EH
course, which is pass-fail with no errors accepted.
Master Certified Mold
Specialist (MCMS)
MAA offers this designation
to those professionals who have clearly demonstrated all of the above functions for at
least one year, and have first reached the EH master certificate designation through the
MAA before applying for and being accepted into the MCMS course. These specialists must
also have managed two or more persons within the mold industry for a minimum of two years;
must demonstrate clear knowledge of the "whole structure" concept, and must be
trained in at least one biological science. A thesis presentation is required, and the
course is pass-fail with no errors accepted. This individual has highly specialized
knowledge of the industry in broad scope, regulatory guidelines, and prevention planning.
This individual sometimes functions in a supervisory capacity or as a consultant for other
mold professionals, as well as may be called upon to function as an investigative officer.
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CERTIFICATIONS
& CEUs
Education, education,
education…this is one of the fundamental purposes and the cornerstone of the South
Carolina Mold Assessment Association, to enhance the quality of the members. Whether you
receive your education through one of a variety of events we sponsor throughout the year,
such as conferences, training courses, Chapter meetings, technology exchanges, the
National Convention or through certification courses of other various associations and
societies, or otherwise, it is important to keep up with your professionalism. The MAA
recommends education from a variety of sources. Upgrading the professional knowledge of
our members strengthens the profession across the board. The technical information
prepared by our instructors and authors is comprehensive, current and applicable to
today’s challenges. It is required, as well, that members who are certified through
our programs, certify within each of their individual state Chapters, as each State has
differing geography and flora, climate and soil conditions, and regulatory requirements.
It is also required that our members maintain a minimum of 8 CEUs annually to maintain
their certifications, so that it is assured they have furthered their knowledge and
maintained awareness of technological, regulatory and standards changes within the
industry. Make today the day to raise your level of mold assessment professionalism!
The MAA’s Certification Program
offers current and evolving information in six stages, culminating in an offering for
Master’s Certification, and its testing is set up similar to the University’s
testing program. Mold professionals in the State of South Carolina who are applying
chemical biocides and fungicides for the treatment of mold will need to take the State
Certified exam for pesticide application until a new Category is delineated for mold
professionals. The MAA offers preparation courses to mold professionals for these
examinations.
The MAA’s Certification Program
examinations are designed to test the individual’s knowledge of the identification,
investigation, hygiene and removal of microbiological contaminants in structures, their
knowledge of regulatory requirements, technological advances within the industry, the
science behind the issues, the health aspects concerned, and the administrative elements
necessary for documentation. Each level of certification is specifically designed to
emphasize a specialty within the profession, and ensures quality performance through the
requirements of time-based experience, on-going continuing education, and recertification.
All of the questions included within the
written examinations are based upon information provided within industry standards and
guidelines, and nationally accepted texts. The practical examinations, which are hands-on
demonstrations at active sites, are pertinent to applying the written material to actual
performance. All field demonstration examinations must be passed without error. Masters
Certification courses, both the field and written examinations, must all be passed without
error. Final Masters examination requires an additional thesis presentation.
Certification is based on (1) successful
completion of the required course(s), (2) passing a comprehensive written examination(s),
(3) passing a practical hands-on demonstration (field) examination(s) at an active site,
and (4) completion of an approved thesis for Masters Certification. Upon successful
completion of the requirements, candidates will be certified by the Board of Directors of
the MAA that they have knowledge and ability in mold assessment, as taught by the South
Carolina Mold Assessment Association.
Our intensive courses focus on the
application of knowledge to problems faced. Because the course material cannot be
reasonably absorbed in a short time, most students return to their work after their
courses equipped with a broad appreciation of the issues, along with theoretical and
practical tools necessary to begin their development as a mold professional. Proficiency
in the methods comes only with their continued practice. After several months to a year of
practical application after a certification program, most students return for a secondary
certification program, and ultimately for their Masters Certification, where the
principles and techniques of the initial programs are expanded upon. The intervening
practical application experience provides an essential base for the subsequent courses and
students are now in a position to acquire greater understanding and to refine their
technique within the context of their practical work. Subsequent courses provide
uninterrupted time for intensive study in a specialized area and increasingly more
sophisticated and focused instruction from course instructors.
The MAA has established strict protocols
for reviewing and approving all courses for the certification program. A course reviewer
attends each class under consideration for approval. The reviewer completes a
comprehensive course evaluation form, and may or may not make suggestions for any
improvements or modifications that are necessary in order for the course to meet the
appropriate criteria. Upon any such changes, and after another review of the modified
course, a recommendation is made to the MAA Board of Directors to approve the respective
course.
Any owner, manager, or employee of a
company, or others in the private sectors who have an interest in the mold assessment
profession may take an MAA certification course or exam; however, it is strongly
recommended that the individual have a background in a trade or profession conducive to
mold assessment. An individual who passes certification course examinations shall be
designated as "Certified." Certification is for the individual only. Our
programs are not designed to provide an overall certification to a company. Those who pass
the examinations are provided with a certificate signed by the Chair of the Board of
Directors and a certification I.D. card with their level(s) of expertise(s) listed.
Applicants must complete a Course Registration Application
and pay the associated tuition fee. Tuition fees are all-inclusive and the following is
provided for each course: cost of the course, exam(s), workbook(s), text manual(s),
application fee, I.D. card and certificate costs, and shipping and handling costs.
The MAA has negotiated for lower hotel rates for students who stay at the location of
the course, and the information is provided in their course packages.
Please remember to allow enough time to
receive your materials for study and to make travel arrangements for attending the course.
Payment and registration for courses must be received at the MAA offices a minimum
of 20 business days prior to the date of the course via cashier’s check, personal
check, money order, or by credit card (Mastercard, Visa, Discover, American Express).
There are no refunds.
Also, you will be expected to read the
materials and fill in the workbook prior to the first class. Tool kits are provided during
the class for a small fee, which will be listed in your course information package. You
will need to purchase the tool kits in order to complete the field examination portion of
the course.
If a candidate fails the certification
examination(s) upon first attempt, the individual may take the exam again at a duly
scheduled date at no additional cost. If, however, the individual fails the exam on the
second attempt, he/she must repeat the course, at a duly scheduled course date at
additional cost, before taking the examination(s) again.
Upon passing the examination, an individual
shall be designated as certified within their respective fields; the individual is
responsible for submitting information to the MAA’s offices per the required 8 CEUs
annually to retain their certifications. If certification is lost or nullified, for any
reason, to become recertified an individual must apply for recertification and take the
course(s) and examination(s) again.
Examinations
MAA administers a written examination that will consist of
multiple choice, fill-in-the-blank, True-False and written answer questions. The time
provided to complete the exam is three (3) hours. At the testing location you will receive
an exam booklet with a separate sheet on which to record answers. No notes may be taken
regarding examination questions or content. Persons violating this provision will be
denied certification. No breaks are scheduled during the exam. At the conclusion of the
exam you will be required to return the test booklet and answer sheet and will not be
permitted to remove a copy of the test booklet from the room.
Candidate scores for written exams are
based on the number of correct responses. Each question receives a credit if scored
correctly, and no credit if incorrect or omitted. Therefore, the candidate should answer
each question, even if he/she must guess. If a candidate marks more than one response for
a question, that question will be scored as incorrect. The passing score is 90% for all
written exams, with the exception of Masters Certification exams, which are pass-fail with
no errors accepted. Masters certification scores must be 100%.
After the written examination, the MAA
administers a practical examination, with a hands-on demonstration that takes place at an
active site. A candidate must be able to apply what he/she has learned to a real-world
situation. A written report of findings will be submitted as part of the test. These
examinations are pass-fail. Score must be 100% to pass and the field examination
must be passed to obtain certification.
For Masters Certified Mold Specialist
(MCMS) certification, an additional thesis presentation is required. All requirements for
thesis preparation and presentation are provided to the candidate at the time of the
written exam. Each candidate is responsible for making an appointment with the Board of
Directors for presentation of his/her thesis. Decisions of the Board of Directors are
final.
Within approximately 2-4 weeks of taking
any examination, you will receive a "score report" by mail. The report will
indicate the number of test questions answered correctly and the number answered
incorrectly. The report will indicate performance on the field test, noting areas for
improvement, including any documentation standards. If you passed your examination(s) your
score report will be followed by a certificate and I.D. certification card from the MAA.
Individuals who take the exam will not be
provided with a copy of the exam before or after the actual test administration. Some
questions on the exam may be re-used on a future exam, and therefore copies of the exam
cannot be released for security reasons.
The MAA uses a formal procedure to allow
and encourage all candidates to challenge the content of specific test questions or the
overall test. Under this procedure, candidates receive a special critique form during the
test that they may complete anonymously, noting possibly vague or ambiguous aspects of
questions, or other test quality issues. These forms should be completed during the
administration of the test, but after the candidate has completed all examination
questions. The critiques are used post-administration for quality control review of the
test.
Substantial effort is made to ensure that
test questions are written in a clear, direct and straightforward manner. Candidates with
sufficient knowledge of mold assessment and related codes and standards are likely to
score well and pass the test; candidates with insufficient knowledge are unlikely to
attain a passing score. The MAA recommends the following strategies to maximize your
performance on the exam:
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Read and
know the material before you come to class, this way you will be prepared for
questions. |
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Be certain
to read and study the glossary on the MAA web site, as well as all other
material found within the site’s pages. |
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Have your
workbook completed before coming to class. The workbook is a tool designed to
assist you in forming questions you will need to ask during class. |
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Ask as many
questions as possible during class instruction. Continue to ask questions until you are
satisfied that you understand a concept or principle. |
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Make certain you
understand the "why" as well has the "how," because understanding why
helps to remember how to get it done. |
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Make notes only
for those concepts and principles that you do not already know or understand easily.
Listening comprehension skills are important to the success of passing examinations. |
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Make sure to
study your notes the evening before the examination. Go through any processes or
methods in your mind’s eye in order to "see" the necessary steps to be
taken. |
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The test is timed
and adherence to the time limits is strictly enforced; therefore, you should not spend an
excessive amount of time on any one question. Instead, skip such questions temporarily so
that easier questions can be answered. Return to the more difficult questions after
completing all other questions. |
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Approach the
entire examination process as if you are answering questions for or providing services to
a client, or as if a regulatory agent is investigating your work.
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Candidates are not
permitted to bring food or beverages into the test room, nor is smoking permitted in the
test room at any time, and candidates may not exit the room for "smoking breaks"
in the middle of the exam. Collaboration and other disruptive conduct are prohibited. Any
violation of this regulation shall result in a score of zero for the test. No smoking,
food or beverages are allowed at any onsite field examination, and candidates may not exit
the site in the middle of the examination. Collaboration and other disruptive conduct
during the field exams are prohibited. Any violation of this regulation shall result in a
score of zero for the field examination.
The MAA reserves the right to cancel any
test score, if, in the Association’s sole discretion, there is adequate reason to
challenge its validity. The MAA also reserves the right to delete from scoring any
question that is determined to have been exposed before the test administration, or is
determined to be flawed. Similarly, MAA reserves the right to cancel a test
administration if it has been determined that the security of the test was violated prior
to its administration.
Certification Renewal and Recertification
MAA-certified professionals must renew their certifications
annually. It is a certification requirement to maintain updated information and knowledge
about the industry through acquiring 8 CEUs annually. Certified professionals must submit
their evidence of CEUs to the MAA offices using the Certification
Renewal Application and the Annual Continuing Education Verification forms,
forwarding to the MAA’s offices along with the appropriate renewal fee. Renewal
reminders are sent to certified professionals 60 days prior to lapse date. The renewals
are governed by the issue date of the highest level of certification achieved.
MAA-certified professionals must apply
for recertification if they allow their original certifications to lapse.
Recertification requires repeating the necessary courses to obtain certification along
with the associated fees. Upon recertification a member will receive a new certification
I.D. number. Recertification requests are submitted to the MAA’s office using the Certification Renewal Application and the Course Application forms.
Continuing Education Units
The MAA offers a variety of seminars, courses, educational
programs and speaking engagements for obtaining Association-based CEUs. CEUs and
Continuing Credit Hours (CCHs) from other sources are also accepted by the MAA (as long
as verified) for the certified professional to achieve the required number of credits to
maintain either membership or certification. It is the responsibility of the member and/or
the certified professional to submit the required form(s) to the MAA’s offices.
Members need only submit the Annual
Continuing Education Verification form to meet their requirements.
COURSE
DESCRIPTIONS
All MAA courses are on a first-come,
first-served basis, until all 30 seats have been filled, and each scheduled course date
must be filled before the MAA will open registration for subsequent courses. Class
materials and travel information will be sent upon receipt of payment and registration to
the class. Tuition fees are all-inclusive and provide for the following: cost of the
course, text manual(s), workbook(s), exam fee, certificate and certification I.D. card,
application fee, and shipping and handling costs. Tool kits are provided during the class
for a small fee, which will be listed in your course information package. You will need to
purchase the tool kits in order to complete the field examination portion of the course.
The MAA has negotiated for lower hotel rates for students who stay at the location of
the course, and the information is provided in their course packages. |
Click here for a MAA Course Registration Application (PDF Format)
Note: The above link requires Adobe Acrobat
Reader
Click the button below for FREE download.
AWARENESS COURSES
& SEMINARS
All attendees who pass awareness
courses and seminars will receive a certificate noting appropriate CEUs for each course
and a vehicle emblem, along with an I.D. card noting all courses and/or seminars attended.
Mold Awareness Training Course
Course Number: 02101 – Basic Course
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $400 - MAA Members; $550 - Non-Member
Click here to
view and/or print course registration form
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Description:
Prerequisite course for all further courses and is included as a part the Certified Mold
Inspector Course. Students will learn the nature and science of mold, an in-depth study of
health effects from exposure, issues surrounding mold and toxic mold: legal, insurance,
clinical, regulatory and contracting. Course focuses on the knowledge surrounding
today’s issues, managing and minimizing risks, understanding responsibilities related
to mold; an exploration of cost reduction principles and options, and a review of
environmental arenas surrounding mold assessment, including understanding of labeling
regulations and personal protective equipment.
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Mold Awareness Seminar for Property Managers
Course Number: 02102 – Basic Course specific for
Property Managers
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to
view and/or print course registration form
Description: Awareness
seminar specifically designed for property management professionals who are not intending
to become professional mold assessment providers. Attendees will learn the nature and
science of mold, health effects from exposure, issues surrounding mold and toxic mold:
legal, insurance, regulatory and contracting. Course focuses on the knowledge surrounding
today’s property management issues, managing and minimizing physical risks,
understanding the property manager’s roles and responsibilities related to mold; an
exploration of cost reduction principles and options, a review of environmental arenas
surrounding mold assessment, mold bonds, maintenance issues, and what questions to ask and
credentials to look for when obtaining bids from contractors.
Mold Awareness Seminar for Home Health Care
Clinicians
Course Number: 02103 – Basic Course specific for Home
Health Clinicians
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to view
and/or print course registration form
Description: Awareness seminar
specifically designed for home healthcare professionals who are not intending to become
professional mold assessment providers. Attendees will learn the nature and science of
mold, an in-depth study of the health effects from exposure, issues surrounding mold and
toxic mold: legal, insurance, clinical and regulatory. Course focuses on the knowledge
surrounding today’s home healthcare management issues, managing and minimizing
patient and documentation risks, understanding the clinician’s roles and
responsibilities related to mold, minimizing risk of patient litigation; an exploration of
patient’s options with respect to exposure, cross-contamination concerns, a review of
environmental arenas surrounding mold assessment and home care patient needs.
Mold Awareness Seminar for Insurers, Brokers,
Realtors and Finance Professionals
Course Number: 02104 – Basic Course specific for Agents,
Brokers and Realtors
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to view
and/or print course registration form
Description: Awareness seminar
specifically designed for insurance agents, brokers, real estate agents and finance
professionals who are not intending to become professional mold assessment providers.
Attendees will learn the nature and science of mold, health effects from exposure, issues
surrounding mold and toxic mold: legal, insurance, regulatory, contracting and financial.
Course focuses on the knowledge surrounding today’s issues, managing and minimizing
physical, documentation and financial risks, understanding responsibilities related to
mold; issues concerning disclosure, an exploration of cost reduction principles and
options, the mold inspection for real estate transactions, mold bonds, relationship to the
CL-100, and a review of environmental arenas surrounding mold assessment, what questions
to ask and what credentials to look for when obtaining bids.
Mold Awareness Training for Contractors &
Adjusters
Course Number: 02105 – Basic Course specific for
Contractors, Adjusters & Trades Professionals
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to view
and/or print course registration form
Description: Basic course specifically
designed for contractors, subcontractors, insurance adjusters and other trade
professionals who are not intending to become professional mold assessment providers.
Students will learn the nature and science of mold, health effects from exposure, issues
surrounding mold and toxic mold: legal, insurance, regulatory and contracting. Course
focuses on the knowledge surrounding technical issues for trades, managing and minimizing
physical and documentation risks, cross-contamination and litigation issues, understanding
the tradesperson’s roles and responsibilities related to mold; an exploration of cost
reduction principles and options, a review of environmental arenas surrounding mold
assessment, and what credentialing offerings to promote when bidding and estimating.
Mold Awareness Training: What You Should Know About Labs
Course Number: 02106 – Basic Course
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $200 - MAA Members; $400 - Non-Member
Click here to view
and/or print course registration form
Description: Basic course specifically
designed for mold assessment professionals. Students will learn how laboratories operate,
what to look for in a laboratory, basic microbiological principles, basic principles of
cross-contamination, basic and standard analysis procedures and protocols, and how to read
and interpret lab reports. Course focuses on understanding the lab’s roles and
responsibilities, how a lab manages and minimizes its risks, the roles and
responsibilities between the mold assessment professional and the laboratory professional;
an exploration of cost reduction principles and options, and what credentialing to look
for when obtaining the services of a lab.
Mold Awareness Seminar for
Exterminating & Pest Control Operators,
Managers & Technicians
Course Number: 02107 – Basic Course specific for Pest
Management Professionals
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
6 Continuing Credit Hours (Clemson)
Schedule: 8:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to view
and/or print course registration form
Description: Awareness seminar
specifically designed for pest control industry professionals who are not intending to
become professional mold assessment providers. Attendees will learn the nature and science
of mold, health effects from exposure, issues surrounding mold and toxic mold: legal,
insurance, regulatory and contracting. Course focuses on the knowledge surrounding
technical issues for moisture control measures and inspection services, managing and
minimizing physical and documentation risks, reducing/eliminating cross-contamination,
understanding the pest manager’s roles and responsibilities related to mold; recent
litigation issues, an exploration of cost reduction principles and options, a review of
environmental arenas surrounding mold assessment, and what credentialing offerings to
promote when bidding and estimating.
Mold Awareness Seminar for Employers
Course Number: 02108 – Basic Course specific for
Employers
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to view
and/or print course registration form
Description: Awareness seminar
specifically designed for employers and other business administrators who are not
intending to become professional mold assessment providers. Attendees will learn the
nature and science of mold, health effects from exposure, issues surrounding mold and
toxic mold: legal, insurance, regulatory, human resource and contracting. Course focuses
on the knowledge surrounding today’s human resource management issues, managing and
minimizing potential risks, understanding the employer’s roles and responsibilities
related to mold; cross-contamination issues, recent litigation concerns, an exploration of
cost reduction principles and options, a review of environmental arenas surrounding mold
assessment, mold bonds, and what questions to ask and credentials to look for when
obtaining bids from contractors.
Mold Awareness Seminar for Home Inspectors
Course Number: 02109 – Basic Course specific for Home
Inspectors
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $300 - Non-Member
Click here to view
and/or print course registration form
Description: Awareness seminar
specifically designed for Home Inspection professionals who are not intending to become
professional mold assessment providers. Attendees will learn the nature and science of
mold, health effects from exposure, issues surrounding mold and toxic mold: legal,
insurance, regulatory and contracting. Course focuses on the knowledge surrounding
today’s home inspection management issues, and managing and minimizing potential
litigation risks. Course will also focus on the knowledge surrounding technical issues for
moisture control measures and inspection services, managing and minimizing physical and
documentation risks, reducing/eliminating cross-contamination; understanding the home
inspector’s roles and responsibilities related to mold; an exploration of cost
reduction principles and options, a review of environmental arenas surrounding mold
assessment, mold bonds, maintenance issues, relationship to the CL-100, what questions are
appropriate to ask the client and what credentialing offerings to promote when selling
home inspection services.
|
CERTIFICATE COURSES FOR PROFESSIONAL MOLD SERVICES
All students passing the
examinations for certificate courses will receive a certificate noting the acquired CEUs,
an I.D. card with level(s) of certified expertise(s), and a vehicle emblem. Certified
professionals will be placed on the MAA’s listing of qualified providers; members
of the MAA will also be placed on the MAA’s referral listing.
Certified Mold Inspector (CMI) Course
Course Number: 02201
Course Date(s):
Prerequisites: 02101
Course Type: Classroom Instruction, Written Test, Field Demonstration
Course Length: 5 days
CEUs: 6 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $1,250 - MAA Members; $1,500 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those who intend to become professional mold assessment providers as Certified Mold
Inspectors, and includes the basic awareness core training course. If a student has
previously taken the core course, or if the core course is waived (i.e., for pest control
professionals), the course will be three days in length, and the cost of the core
discounted from the tuition fee. Call the MAA’s office to obtain the Request to Waiver a Course form. This is the first level of professional mold assessment.
Student’s focus will be given to the role of the Inspector. The purpose of this
training is to educate the student to identify and determine whether or not mold problems
exist within a structure, consisting of a visual assessment for a mold problem in all
defined areas of the interior and exterior of a structure, with a purpose of identifying
visual mold contamination or conditions that may be conducive to microbial growth in and
around readily accessible areas of a structure. The student will learn the proper methods
for inspecting structures to identify mold contamination or the signs that indicate
possible contamination. The student will learn how to create a written report stating
whether mold or conditions indicating mold were found in the structure. Proper
identification protocols will be explained; risk management techniques, how to
reduce/eliminate cross-contamination, marketing, advertising, pricing and the economics of
mold inspection will be covered. The course includes demonstrations of the types and uses
of equipment needed for mold inspection.
Certified Mold Investigator (CMIV) Course
Course Number: 02301
Course Date(s):
Prerequisites: 02201
Course Type: Classroom Instruction, Written Test, Field Demonstration
Course Length: 4 days
CEUs: 8 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $1,400 - MAA Members; $1,600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those who intend to become professional mold assessment providers as Certified Mold
Investigators. This is the second level of professional mold assessment. Student’s
focus will be given to the role of the Investigator. The purpose of this training is to
educate the student to investigate mold problems which may exist within a structure,
consisting of a sampling assessment for a mold problem in defined areas of the interior
and exterior of a structure, with a purpose of defining the type and degree of mold
contamination or conditions in both the readily accessible and less accessible areas of a
structure. The student will learn the proper methods for investigating structures and
collection of the appropriate number of samples and sampling techniques for mold
contamination or the signs that indicate contamination: air, swab, carpet, wall check and
direct bulk. The student will learn the appropriate process for sample submissions to
appropriate laboratories. The student will learn how to create a written report of his/her
findings within the structure. Additionally, the student will learn how to write
clearance/denial letters post-clearance testing. Proper investigation protocols will be
explained; risk management techniques, how to reduce/eliminate cross-contamination,
marketing, advertising, pricing and the economics of mold investigation will be covered.
The course includes demonstrations of the types and uses of equipment and materials needed
for mold investigation.
Certified Mold Remediator (CMR)
Course
Course Number: 02401 & 02402 (HAZMAT)
Course Date(s):
Prerequisites: 02301
Course Type: Classroom Instruction, Written Test, Field Demonstration
Course Length: 5 days
CEUs: 10 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $1,500 - MAA Members; $1,750 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those who intend to become professional mold assessment providers as Certified Mold
Remediators. This is the third level of professional mold assessment and includes 1 day of
Hazmat training from a State-certified trainer. Student’s focus will be given to the
role of the Remediator. The purpose of this training is to teach the student to remediate
existing mold problems within a structure, including protective preparation, and
containment of the affected defined area(s) of the interior and exterior of a structure,
with a purpose of removing the contamination or conditions in both the readily accessible
and less accessible areas, according to standards and the protocols of the mold hygienist.
The student will learn the appropriate disposal techniques of contaminated materials along
with hazardous materials training from a State-certified official. The student will learn
how to create a written report of the work completed. Proper remediation protocols will be
explained; risk management techniques, marketing, advertising, pricing and the economics
of mold remediation will be covered. The course includes demonstrations of the types and
uses of equipment and materials needed for mold remediation, and how to reduce and/or
eliminate cross-contamination.
Certified Mold Hygienist (CMH) Course
Course Number: 02501
Course Date(s):
Prerequisites: 02401, 02402
Course Type: Classroom Instruction, Written Test, Field Demonstration
Course Length: 3 days
CEUs: 6 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $1,050 - MAA Members; $1,250 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those who intend to become professional mold assessment providers as Certified Mold
Hygienists. This is the fourth level of professional mold assessment. Student’s focus
will be given to the role of the Hygienist. The purpose of this training is to teach the
student on hygiene techniques and practices with respect to toxic mold problems within a
structure, including identifying types and levels of mold per the laboratory report,
analysis of the total problem, client hygiene education, reduction and/or elimination of
cross-contamination, protective preparation, writing remediation protocols for the defined
areas of the interior and exterior of a structure, and project supervision techniques with
a purpose of assuring the safe and effective removal of contamination or conditions of the
structure, according to best practice standards. The student will learn appropriate report
writing techniques, project protocols and procedures, and how to create a written report
for the client. The student will also learn risk management, marketing, advertising,
pricing and the economics of mold hygiene will be covered. The course includes
demonstrations of the types and uses of equipment and materials needed by the mold
hygienist.
MASTERS CERTIFICATE COURSES
All students who pass the
examinations for Masters certificate courses will receive a certificate noting appropriate
CEUs, an I.D. card noting all certification designation(s), a vehicle emblem, and placed
on the MAA’s listing of certified providers; members of the MAA will also be
placed on the MAA’s referral listing with appropriate notation of the Masters
certification(s). All Masters certification course examinations are pass-fail and must be
passed 100%. Any individual who desires to take a Masters course must apply for entry to
the course. Call the MAA’s offices to obtain a Masters Course
Application Request form.
Master’s Certificate Course I: Visual Control
Inspector
Course Number: 02202
Course Date(s):
Prerequisites: 02201 or 02501
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMI designation through the MAA
and have worked within this discipline at least 6 months to be accepted into this course,
which is pass-fail with no errors accepted. The professional will add the specialized
category designation of VCI to his/her current designation(s). This is the first level of
Masters certification training. This is an intensive two-day course in which the student
will study in-depth and will learn the art and science of visual control during the
inspection assessment of a structure. There will be no review of previous courses. The
purpose of this training is to master a higher level of techniques and methods to pinpoint
less obvious areas of possible contamination while respecting the client’s privacy
and property according to best practice standards. The student will gain knowledge of less
obvious signs and symptoms with respect to toxic mold problems within a structure, how to
ask more in-depth questions of the client prior to inspection, and how best to respond to
questions from the client. The student will study regulatory and legal aspects pertaining
to the mold inspection report.
Master’s Certificate Course II: Control
Assessment Investigator (CAI)
Course Number: 02302
Course Date(s):
Prerequisites: 02301 or 02501
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMIV designation through the MAA
and have worked within this discipline at least 6 months to be accepted into this course,
which is pass-fail with no errors accepted. The professional will add the specialized
category designation of CAI to his/her current designation(s). This is the second level of
Masters certification training. This is an intensive two-day course in which the student
will study in-depth and will learn the science and latest technologies of testing
methodologies, and control strategies during a mold investigation and assessment of a
structure. There will be no review of previous courses. The purpose of this training is to
master a higher level of techniques and methods to pinpoint less obvious areas of possible
contamination while respecting the client’s privacy and property according to best
practice standards. The student will gain knowledge of less obvious signs and symptoms
with respect to toxic mold problems within a structure, how to ask more in-depth questions
of the client prior to investigation, and how best to respond to questions from the
client. The student will study regulatory and legal aspects pertaining to the mold
investigation report.
Master’s Certificate Course III: Control and
Clearance Testing Investigator (CCTI)
Course Number: 02303
Course Date(s):
Prerequisites: 02301, 02302 or 02501
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMIV designation through the MAA
and have worked within this discipline for at least 1 year to be accepted into this
course, which is pass-fail with no errors accepted. The professional will add the
specialized category designation of CCTI to his/her current designation(s). This is the
third level of Masters certification training and is an intensive two-day course in which
the student will study in-depth for advanced control strategies during a clearance test
mold investigation. There will be no review of previous courses. The purpose of this
training is to master a higher level of techniques and processes to define more precisely
the levels of mold during post-remediation clearance testing by best practice standards.
The student will gain knowledge of advanced mathematic and scientific methodologies with
regards to testing procedures, and how to achieve the hygienist’s goals most
effectively and efficiently. The student will study regulatory, ethical and legal aspects
pertaining to the mold clearance testing investigative report.
Master’s Certificate Course IV: Defect
Correction Contractor (DCC)
Course Number: 02403
Course Date(s):
Prerequisites: 02401, 02402 or 02501
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 3 days
CEUs: 6 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMR designation through the MAA
and have worked within this discipline for at least 9 months to be accepted into this
course, which is pass-fail with no errors accepted. Students applying for this course must
first show proof of Category 7A licensure for the application of biocides and fungicides.
The professional will add the specialized category designation of DCC to his/her current
designation(s). This is the fourth level of Masters certification training and is an
intensive two-day course in which the student will study in-depth for advanced structural
defect correction strategies during the mold remediation process. There will be no review
of previous courses. The purpose of this training is to master a higher level of
techniques, methods and processes to more professionally prepare a structure for
restoration or repair services. The student will study new equipment technologies along
with their required protocols for use. The student will advance his/her structural
knowledge by obtaining insight into basic physical engineering principles. The student
will learn more advanced removal techniques for specialty areas of certain structures or
in cases where extreme care is required for a structure’s contents. Student will
learn techniques to better assist the hygienist in achieving remediation goals most
effectively and efficiently. The student will study new regulatory, ethical and legal
aspects pertaining to the mold remediation requirements and proper documentation methods.
Master’s Certificate Course V: Residential Hygienist (RH)
Course Number: 02502
Course Date(s):
Prerequisites: 02501
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMH designation through the MAA
and have worked within this discipline at least 6 months to be accepted into this course,
which is pass-fail with no errors accepted. The professional will add the specialized
category designation of RH to his/her current designation(s). There will be no review of
previous courses. This is the fifth level of Masters certification training and is an
intensive two-day course in which the student will study in-depth for a higher level of
advanced techniques specific to residential structures. Specialized training on indoor
environments with respect to common residential elements will be the focus along with
client education methodologies. Additional focus on consultant and supervisory functions
and practices will be presented. The student will learn further project management
techniques specific to residential hygiene. The course includes demonstrations of the
types and uses of new and advanced technologies in residential materials.
Master’s Certificate Course VI: Commercial
Hygienist (CH)
Course Number: 02503
Course Date(s):
Prerequisites: 02502
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMH designation through the MAA
and have worked within this discipline at least 1 year to be accepted into this course,
which is pass-fail with no errors accepted. The professional will add the specialized
category designation of CH to his/her current designation(s). There will be no review of
previous courses. This is the sixth level of Masters certification training and is an
intensive two-day course in which the student will study in-depth for a higher level of
advanced techniques specific to commercial structures. Specialized training on indoor
environments with respect to common commercial elements will be the focus along with
employer/employee education methodologies. Additional focus on consultant and supervisory
functions and practices will be presented. The student will learn further project
management techniques specific to commercial hygiene. The course includes demonstrations
of the types and uses of new and advanced technologies in commercial materials.
Master’s Certificate Course VII: Environmental
Hygienist (EH)
Course Number: 02504
Course Date(s):
Prerequisites: 02503
Course Type: Classroom Instruction, Written Test, Written Report, Field Demonstration
Course Length: 2 days
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $500 - MAA Members; $600 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the CMH designation through the MAA
and have worked within this discipline at least 18 months to be accepted into this course,
as well as taken the RH and CH Master certificate training, which is pass-fail with no
errors accepted. The professional will add the specialized category designation of EH to
his/her current designation(s). There will be no review of previous courses. This is the
seventh level of Masters certification training and is an intensive two-day course in
which the student will study in-depth for a higher level of advanced techniques specific
to environments of all types. Additional specialized training on indoor environments and
how outdoor environments affect and relate to those indoor environments will be the focus.
Additional client education methodologies will be studied. Additional focus on consultant
and supervisory functions and practices will be presented. The student will learn further
project management techniques for special circumstances and/or conditions respective to a
project. New and advanced technologies in materials and equipment will be further
identified, demonstrated, and specific protocols for their use(s) will be covered.
Master’s
Certificate Course VIII: Master Certified Mold Specialist (MCMS)
Course Number: 02601, 02602 (Thesis)
Course Date(s):
Prerequisites: 02504
Course Type: Classroom Instruction, Written Test, Written Report, Field
Demonstration,Thesis Presentation (02602)
Course Length: 2 days; 02602 – by appointment
CEUs: 4 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: Beginning Year 2004
Course Tuition: $700 - MAA Members; $800 - Non-Member
Click here to view
and/or print course registration form
Description: Course is designed for
those mold assessment professionals who intend to become Masters Certified Mold
Specialists. The student must first have achieved the EH Master certificate designation
through the MAA and have worked within this discipline for at least 1 year, must also
have managed two or more persons within the mold industry for a minimum of two years, and
must show evidence of training and/or education in at least one biological science before
being accepted into this final course. A thesis presentation by appointment-only is
required; course is pass-fail with no errors accepted. The professional will add the
highly specialized category designation of MCMS to his/her current designation(s). There
will be no review of previous courses. This is the eighth and remaining level of Masters
certification training and is an intensive two-day course in which the student will study
in-depth for the highest level of knowledge. The industry will be reviewed in broad scope,
additional regulatory knowledge, practice standards and prevention planning will be
learned, with the focus being on the student’s ongoing and continuing education.
Additional avenues of education, research methodologies, and new developing technologies
will be studied. Functions of an Investigative Officer and appropriate documentation and
disclosure considerations, and ethics, rights and responsibilities during and for
investigations will be studied. Thesis presentations will demonstrate advanced, clear and
complete knowledge of the "whole structure" concept, and will culminate in both
an overall and a detailed picture of the industry. |
ADMINISTRATIVE COURSES AND SEMINARS
The following courses are under
construction at this time and the scheduled course dates will be posted in the First
Quarter of Year 2004. All attendees who pass administrative courses and seminars will
receive a certificate noting appropriate CEUs each course.
Benchmark!: Training Course I – Customer
Feedback
Course Number: 02701
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $275 - Non-Member
Click
here to view and/or print course registration form
Description: Prerequisite course for
all further courses related to Benchmarking. Recommended for all members who desire to
benchmark their services against other members under the MAA’s Benchmarking
Program. Attendees will learn how ten customer service-related questions can enhance the
quality of services provided through the use of customer surveys and the concepts of
benchmarking. Attendees will learn how to prepare for entry into the program, access
online benchmarking reports, and analyze the data. Attendees will also learn how to use
the data analyses to improve customer service using continuous quality improvement
principles. Course focuses on the hands-on application, knowledge surrounding today’s
hottest customer-service management issues, and managing and minimizing errors.
Training Course II – Hiring For Talent
Course Number: 02702
Course Date(s):
Prerequisites: 02701
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $275 - Non-Member
Click
here to view and/or print course registration form
Description: Recommended for all
members who desire to benchmark their services against other members under the
MAA’s Benchmarking Program. Attendees will learn how to develop and use a
12-question employee satisfaction survey for improving performance. Attendees will learn
how to prepare for entry into the program, access online benchmarking reports, and analyze
the data. Attendees will also learn how to use the data analyses to improve employee
performance using the following concepts: selecting an employee for talent rather than for
skills or experience; how to set expectations for the employee; how to define the right
outcomes rather than the right steps; how to motivate people building on each
individual’s unique strengths rather than trying to fix weaknesses; the most common
habits of highly effective people, and, how great managers develop people. Course focuses
on the hands-on application, and knowledge surrounding today’s hottest human resource
management issues.
Training Course III – Operations Management
Course Number: 02703
Course Date(s):
Prerequisites: 02702
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $150 - MAA Members; $275 - Non-Member
Click
here to view and/or print course registration form
Description: Recommended for all
members who desire to benchmark their services against other members under the
MAA’s Benchmarking Program. Attendees will learn how to use the data analyses from
both the customer service and employee benchmarking to improve operational performance.
Course focuses on the hands-on application and discovering the link between employee
opinions and productivity, profit, customer satisfaction and turnover rates. Course will
pinpoint areas such as streamlining, process design and management, customer service
pathways, and the latest resource management principles and systems.
Data Analysis and Exchange Training Program:
A Proactive Approach to Research & Development
Course Number: 02704
Course Date(s):
Prerequisites: None
Course Type: Classroom Instruction, Written Test
Course Length: 1 day
CEUs: 2 CEUs
Schedule: 9:00 a.m. – 5:00 p.m.
Location: Charleston, SC
Dates: See the Calendar of Events
Course Tuition: $200 - MAA Members; $450 - Non-Member
Click
here to view and/or print course registration form
Description: Recommended for all
members who desire to participate in the MAA’s Data Analysis and Exchange Program.
Attendees will learn how to prepare for entry into the program, access online forms and
reporting tools, and enter data appropriately and completely. Attendees will understand
the requirements of the program and the reasoning and purposes behind its development.
Course focuses on the hands-on application for training employees to gather field data
efficiently and effectively, and to submit data timely. Attendees will discover how their
participation assists in new technological and scientific research, and the expected
outcomes of those developments. |
Click here for a MAA
Course Registration Application (PDF Format)
Note: The above link requires Adobe
Acrobat Reader
Click the button below for FREE download.
| Courses are on a
first-come, first-served basis and seating is limited. Each scheduled class must be filled
to capacity prior to the MAA opening another scheduled class for seating. Your
registration confirmation, course manual(s) and workbook(s) will be sent to you via
certified mail, along with course participation and testing requirements, a map, and
hotel/travel information. It is critical that you receive your course materials at
least 3 weeks prior to start of the course to allow time for making travel
arrangements and for study prior to class; so register early! As always, you may
call our offices for any questions you may have concerning the course(s) you are
requesting. Certificates will be issued upon successful completion of course requirements.
Be certain you have read the sections for Course Information and Certifications &
CEUs, as this contains information concerning the courses for which you are applying.  Top of Page
MAA-certified mold professionals follow strict
guidelines and protocols for the
provision of mold services. We also offer Mold Seminars for the public, employers
and property owners, as well as Mold Awareness Courses for various trades, professionals,
property managers and facilities managers. |
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